API Overview

Use this page to understand what each Channels Plus API component does and what data it handles.

There are two ways to discover properties on Channels Plus before making a reservation:

• Channel API — search for live availability in real time using the Properties and Property endpoints.
• Export API — pre-load a local catalog of property content and room rates, then use the Channel API to confirm live pricing before booking.

Reservation Journey

Channel API

Use the Channel API to search for live availability and current pricing in real time. This is the standard reservation flow.

1

Get properties

Call the get properties endpoint to retrieve the available inventory on Channels Plus that matches your booking guest's criteria.

2

Get property

Call the get property endpoint to retrieve the room rates for a specific property that your booking guest is interested in.

3

Lock reservation

Call the lock reservation endpoint once your booking guest has reviewed the room rates and would like to reserve the selected room rate.

4

Confirm reservation

Call the confirm reservation endpoint after your booking guest has provided all necessary details (e.g., payment information) to complete the booking.

Export API

The Export API is an alternative to the Channels Plus Channel API for property discovery. It does not replace the Channel API for the purposes of making a reservation — both APIs are required in the reservation flow.

1

Export Properties

Call Export Properties to retrieve the list of properties available to you on Channels Plus.

2

Export Property

Call Export Property for each property to retrieve static content and the list of available room rates.

3

Get Property

Call Get Property on the Channel API to retrieve live availability and current pricing for room rates matching your guest's stay criteria.

4

Lock a Reservation

Call the lock reservation endpoint once your booking guest has reviewed the room rates and would like to reserve the selected room rate.

5

Confirm a Reservation

Call the confirm reservation endpoint after your booking guest has provided all necessary details (e.g., payment information) to complete the booking.

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Endpoints

Channel API

_Properties

REST/JSON

Returns an array of shoppable properties on Channels Plus that match the specified search criteria. This endpoint also provides property content, along with the best available deal and non-deal room rate for each property.

• Properties

_Property

REST/JSON

Returns content and available room rates for a specific property that meets the requested occupancy combination.

• Property

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_{Lock Reservation}

REST/JSON

Temporarily locks one or more room rates at a specific property for a limited period.

• Lock Reservation

_{Confirm Reservation}

REST/JSON

Confirms a locked reservation that is still within the lock period.

• Confirm Reservation

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_{Modify Reservation}

REST/JSON

Updates guest details and remarks for an existing reservation. Changes that affect pricing cannot be modified. If pricing-related details need to be updated, the reservation must be canceled and rebooked following the same reservation flow.

• Modify Reservation

_{Cancel Reservation}

REST/JSON

Cancel a reservation that is still within the cancellation period.

• Cancel Reservation

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_{Reservations List}

REST/JSON

Retrieves a list of reservations based on the specified dateType (bookedOn, checkIn, or checkOut) and a date range (fromDate to toDate) of no more than 31 days.

• Reservations List

_{Reservation Detail}

REST/JSON

Retrieves detailed information for a specific reservation created via the API.

• Reservation Detail

Export API

_Properties

REST/JSON

Returns a paginated list of property IDs on Channels Plus that you have access to.

• Export Properties

_Property

REST/JSON

Returns all static content and room rates for a specific property.

• Export Property

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Flow Examples

Make a Reservation

Modify Guest Details

Cancel a Reservation

Still have questions?

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If you need more support, visit Integration Support.