Quick Start

Everything you need to begin building with Direct Booking API.

This guide walks you through generating your API key, making your first request, and understanding the responses you'll receive. By the end you'll have a working call returning live property data.

Get your API key

An API key is required for all requests. Keys do not expire and a backup key is available for rotation. To generate your key, log in to your Multi-Property Platform account and go to Direct Booking → API tab. → Generate your API Key → Manage your API Key

Keep your key private and never expose it in front-end or client-side code. This API is for server-to-server use only.

API Specification File

REST (OpenAPI)

• Direct Booking — download YAML​

Make your first call

You'll need your API key before continuing.

1

Authenticate

Pass your key as a header on every call.

Header: x-sm-api-key: YOUR_API_KEY

2

Make the call

Retrieve all properties in your group:

curl -X GET "https://directbooking.siteminder.com/public-api/api/properties" -H "x-sm-api-key: YOUR_API_KEY" -H "accept: application/json"

3

Handle the response

The uuid is your property identifier — use it in subsequent calls for room types, room rates, and quotes.

{
   "page":1,
   "perPage":10,
   "total":50,
   "totalPages":5,
   "items":[
      {
         "uuid":"f63ce398-da03-4573-856d-ed8d71e57e3d",
         "name":"Demo Hotel"
      },
      "..."
   ]
}

4

Handle errors

If your key is missing or invalid:

{
   "error":"Unauthorized",
   "message":"Invalid API key"
}

401 - check your key is valid and passed in the x-sm-api-key header.

{
  "errors": [
    {
      "code": "RateLimited",
      "message": "You have exceeded the quota for the key, please try again later."
    }
  ]
}

429 - rate limit exceeded. Wait one minute before retrying.

→ See API Reference for the full error details.

Still have questions?

Use the Ask button at the top of the page to chat with our AI assistant — it can help you navigate the guide, understand requirements, and troubleshoot issues.

If you need more support, visit Integration Support.