Booking Channel
Access live hotel inventory and deliver reservations directly to properties through SiteMinder.
Your platform connects to SiteMinder to retrieve real-time availability, rates, and restrictions, then sends confirmed reservations back to the property.
API used:
SiteConnect - direct connectivity with contracted properties. Channels Plus - access to properties and content without needing direct contracts.
Each integration model operates independently.
Data retrieved through SiteConnect must be managed and returned through SiteConnect.
Data retrieved through Channels Plus must be managed and returned through Channels Plus
A property may use both models, but each operates as a separate integration.
What you need to build with SiteConnect
Booking channels integrations using SiteConnect require a pilot property before going live.
A single property is connected to production to validate that everything works correctly in a live environment before scaling to additional properties.
Core
Core functionality is required to go live and enables the essential data exchange required to go live.
Rooms and Rates
Availability
Stop Sell
Rates (OBP or PDP)
Reservations
Additional
Additional functionality extends your integration beyond core certification scope. These are not required to go live but are recommended to deliver a complete booking channel integration.
Other Restrictions (Min. Stay, Max. Stay, CTA and CTD)
Modifications
Cancellations
→ View the full pmsXchange API Overview
What you need to build with Channels Plus
Core
Core functionality is required to go live and enables the essential data exchange required to go live.
Get Properties and Property
Lock, Confirm, Modify and Cancel Reservations
Additional
Additional functionality extends your integration beyond core certification scope.
Get Reservation List
Get Reservation Details
→ View the full Channels Plus API Overview
Still have questions?
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If you need more support, visit Integration Support.
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