Enhance Your Integration

How to add new functionality, certify additional operations, or migrate an existing SiteMinder integration.

This guide is for partners who are already certified and live on SiteMinder and want to add new functionality to their existing integration. If you're starting a new integration from scratch, see Integration Process.

Enhancement timelines vary based on the complexity of the new functionality being added. Simple feature additions may take 2-3 weeks, while more complex enhancements requiring a pilot can take 4-6 weeks. Review the relevant documentation for the new features early to streamline the process.

1

Request

To get started, complete the SiteMinder Test Environment Access Form selecting the API you're already certified for, New Functionality Enhancement, and the functionalities you want to implement.

As part of your enhancement, we'll review your existing integration to confirm it's compatible with the new functionality and identify any improvements that keep your connection current and reliable.

2

Development

Once we've set up your test account, you'll receive your credentials and full access to start development. This is your main development window where you'll build and test your integration using our test environment.

3

Certification

You'll execute our certification test scenarios to ensure everything works as expected. This includes checking edge cases and verifying your integration meets all our standards.

4

Live

Your integration is now fully operational. We'll notify our internal teams, and you can start onboarding properties according to your partnership agreement.

Still have questions?

Use the Ask button at the top of the page to chat with our AI assistant — it can help you navigate the guide, understand requirements, and troubleshoot issues.

If you need more support, visit Integration Support.