SiteMinder AI Assistant

Ask questions about SiteMinder integrations to understand behaviour and resolve issues. Describe your integration type, API, and issue to receive accurate guidance from our documentation.

Responses are based on our documentation and are intended as guidance. Validate outputs against your integration logic, and contact the appropriate team via Partner Contacts if you need confirmation.

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SiteMinder Platform Guides

Building a reliable integration means understanding how hotels use SiteMinder. These guides cover the key platform features your integration interacts with — use them alongside your test account throughout development and testing.

Rooms and Rates

Create, update, remove and manage room types, rate plans and room rates.

Inventory

How to navigate through the inventory grid and view applied rates, availability, and restrictions.

Reservations

Search for reservations and view reservation details, including guest information and payment details.

Channels

How to map, update, or unmap your platform room rates with your room rates on your connected channels.

Connectivities

Map your room rates to a connected property management system (PMS) or revenue management system (RMS).

Booking Engine

Learn how to use your booking engine to create and test reservations.

Need to speak to someone? Check Partner Contacts.