Changelog

Stay up to date with the latest changes, enhancements, and fixes for the pmsXchange API.

2026

January 1, 2026

BetaAddedRates

^{Rates: SM -> PMS}

Receive real-time rate updates from SiteMinder to keep your PMS synchronized. More details in Rates: SM -> PMS.

February 22, 2026

BetaAddedRestrictions

^{Restrictions: SM -> PMS}

Receive real-time restriction updates from SiteMinder to keep your PMS synchronized. More details in Rates: SM -> PMS.

February 22, 2026

BetaAddedConfiguration

^{Room and Rates: PMS -> SM}

Share room type and rate plan configurations from your PMS with the SiteMinder Platform. More details in Rates: SM -> PMS.

February 22, 2026

BetaAddedReservations

^{Reservation Upload}

Added additional reservation type scenarios to help facilitate improved reservation handling in the greater SiteMinder ecosystem. For more details see POS/Source and HotelReservationIDs sections.

Sync PMS reservations back to SiteMinder Platform. More details in Reservation Upload.

2025

January 1, 2025

AddedReservations

^{Guest Communication Flags}

Added support for 'ShareAllOptOutInd' and 'ShareAllMarketInd' Reservation Customer flags for PMSX. More details in Reservation Customer.

February 22, 2026

AddedRates

^{Occupancy Based Pricing}

OBP is a pricing model where rates vary based on the number of occupants in the room. Under this model, the rate changes depending on the number of guests staying in the room. The Rate updates for OBP include rates for various occupancy levels, providing detailed pricing based on the number of guests. More details in Rates.

<RateAmountMessages HotelCode="HOTEL">
	<RateAmountMessage>
		<StatusApplicationControl InvTypeCode="SUP" RatePlanCode="BAR"/>
		<Rates>
			<Rate CurrencyCode="AUD" Start="2025-03-01" End="2025-03-14">
				<BaseByGuestAmts>
					<BaseByGuestAmt AgeQualifyingCode="10" NumberOfGuests="1" AmountAfterTax="100.00"/>
					<BaseByGuestAmt AgeQualifyingCode="10" NumberOfGuests="2" AmountAfterTax="200.00"/>
					<BaseByGuestAmt AgeQualifyingCode="10" NumberOfGuests="3" AmountAfterTax="250.00"/>
					<BaseByGuestAmt AgeQualifyingCode="10" NumberOfGuests="4" AmountAfterTax="300.00"/>
					<BaseByGuestAmt AgeQualifyingCode="10" NumberOfGuests="5" AmountAfterTax="350.00"/>
				</BaseByGuestAmts>
				<AdditionalGuestAmounts>
					<AdditionalGuestAmount AgeQualifyingCode="10" Amount="50"/>
					<!-- Extra Adult Rate -->
					<AdditionalGuestAmount AgeQualifyingCode="8" Amount="10"/>
					<!-- Extra Child Rate -->
				</AdditionalGuestAmounts>
			</Rate>
		</Rates>
	</RateAmountMessage>
	<!-- Additional RateAmountMessage elements -->
</RateAmountMessages>

2024

January 1, 2024

AddedConfiguration

^{Rooms and Rates: SM -> PMS}

This API enables a Property Management System (PMS) to request a list of Room Rates and mapping codes from SiteMinder for a specific hotel. SupportsJSON. More details in Rooms and Rates.

February 22, 2026

AddedPayment

^{Non-Card Based Transactions}

Updates the Payment Transaction Record to support new payment methods that are non-card based (Ex: AliPay). PaymentType="46" for online payment.

February 22, 2026

AddedReservations

^{Reservation Import}

Bulk import active reservations from SiteMinder Platform to your PMS during initial integration setup. More details in Reservation Import.

2022

December 1, 2022

AddedPayment

^{Payment Transaction Record}

A one-way API that allows a PMS to retrieve reservation payment transaction data. These payment transactions are payments taken against a reservation via SiteMinder's Pay product. More details in Payment Transaction Record.

June 7, 2026

AddedReservations

^{Local Card (LC)}

SiteMinder has added support for the Payment Card Type - Local Card (LC). This card is primarily used in the South Korean market and reservations from HotelsCombined. CardCode="LC".

2021

October 20, 2021

AddedReservations

^{Profile / Customer / Document}

The OTA_ResRetrieveRS supports Customer / Document attributes to provide detailed document information for the guest (e.g. driver's license, passport, visa).

<Customer>
	<Document DocID="P123456" DocType="18" Gender="unknown" BirthDate="1920-02-29" BirthCountry="US" BirthPlace="Sydney" DocHolderNationality="AU" DocIssueAuthority="ImmigionNNNNNNNN" DocIssueCountry="AU" DocIssueLocation="Sydney" DocIssueStateProvince="QLD" EffectiveDate="2020-01-01" ExpireDate="2025-01-01">
		<DocumentHolderName>James Herbert</DocumentHolderName>
	</Document>
	...
</Customer>

2019

September 16, 2019

AddedReservations

^{Strong Customer Authentication (SCA)}

3DS data can now be delivered in reservations alongside payment card data. SCA functionality is opt-in.

<Guarantee>
    <GuaranteesAccepted>
        <GuaranteeAccepted>
            <PaymentCard CardType="1" CardCode="MC" CardNumber="4321432143214321" ExpireDate="1234">
                <CardHolderName>John Smith</CardHolderName>
                <ThreeDomainSecurity>
                    <Results ThreeDSVersion="1.0.2" XID="z9UKb06xLziZMOXBEmWSVA1kwG0=" CAVV="MTIzNDU2Nzg5MDEyMzQ1Njc4OTA=" ECI="05" />
                </ThreeDomainSecurity>
            </PaymentCard>
        </GuaranteeAccepted>
    </GuaranteesAccepted>
</Guarantee>

2015

October 16, 2015

AddedRestrictions

^{Setting Maximum Stay}

Setting maximum stay is achieved by including the LengthsOfStay element.

<AvailStatusMessages HotelCode="HOTEL">
	<AvailStatusMessage>
		<StatusApplicationControl Start="2025-03-01" End="2025-03-14" InvTypeCode="SUP" RatePlanCode="GLD"/>
		<LengthsOfStay>
			<LengthOfStay MinMaxMessageType="SetMinLOS" Time="2"/>
			<!-- Min Length of Stay -->
			<LengthOfStay MinMaxMessageType="SetMaxLOS" Time="5"/>
			<!-- Max Length of Stay -->
		</LengthsOfStay>
		<RestrictionStatus Status="Close"/>
		<!-- Stop Sell -->
	</AvailStatusMessage>
</AvailStatusMessages>

August 26, 2015

AddedReservations

^{ResGlobalInfo / BasicPropertyInfo / HotelCode}

Booking.com Cancellations are being sent without a RoomStay present. As a result, RoomStay / BasicPropertyInfo / @HotelCode is not present on Booking.com reservation cancellation messages. To remedy this, the @HotelCode is being added to ResGlobal / BasicPropertyInfo / @HotelCode, in addition to the current location RoomStay / BasicPropertyInfo / BasicPropertyInfo.

NB: If you currently use RoomStay / BasicPropertyInfo / @HotelCode and require the use of ResGlobal / BasicPropertyInfo / @HotelCode, you'll need to get in contact with [email protected] to get the change activated.

June 17, 2015

AddedReservations

^{ResGuest / PrimaryIndicator}

When true indicates this is the primary guest.

<ResGuest ResGuestRPH="1" ArrivalTime="10:30:00" Age="8" PrimaryIndicator="true">

March 2, 2015

AddedReservations

^{Guarantee / MaskedCardNumber}

May be used to send a concealed or partial credit card number (e.g. "xxxxxxxxxxxx4444" or "4444").

<GuaranteeAccepted>
	<PaymentCard CardCode="VI" CardType="1" MaskedCardNumber="4444" ExpireDate="1114">
		<CardHolderName>Jhon Ford</CardHolderName>
	</PaymentCard>
</GuaranteeAccepted>

January 28, 2015

AddedReservations

^{Support Percent for DepositPayments}

This is the percentage of the Total charge for the deposit. If the the Total.amountAfterTax is provided, it will be a percentage of this value. If only the amountBeforeTax is provided it will be the percentage of this value. At least @Amount or @Percent will be populated.

<DepositPayments>
    <GuaranteePayment>
        <AmountPercent Amount="30.00" CurrencyCode="USD" Percent="20.00"/>
        <Description>
            <Text>20% Deposit</Text>
        </Description>
    </GuaranteePayment>
</DepositPayments>

2014

October 22, 2014

AddedRates

^{Setting Rates}

Rates should be sent through in the BaseByGuestAmt element. Either @AmountAfterTax or @AmountBeforeTax must be included and must contain the rate as a positive decimal value.

Update with AmountAfterTax

<RateAmountMessages HotelCode="HOTEL">
		<RateAmountMessage>
			<StatusApplicationControl InvTypeCode="SUP" RatePlanCode="BAR"/>
			<Rates>
				<Rate CurrencyCode="AUD" Start="2025-03-01" End="2025-03-14">
					<BaseByGuestAmts>
						<BaseByGuestAmt AmountAfterTax="123.00"/> <!-- Base Rate -->
					</BaseByGuestAmts>
				</Rate>
			</Rates>
		</RateAmountMessage>
	</RateAmountMessages>

Update with AmountBeforeTax

<RateAmountMessages HotelCode="HOTEL">
		<RateAmountMessage>
			<StatusApplicationControl InvTypeCode="SUP" RatePlanCode="BAR"/>
			<Rates>
				<Rate CurrencyCode="AUD" Start="2025-03-01" End="2025-03-14">
					<BaseByGuestAmts>
						<BaseByGuestAmt AmountBeforeTax="123.00"/> <!-- Base Rate -->
					</BaseByGuestAmts>
				</Rate>
			</Rates>
		</RateAmountMessage>
	</RateAmountMessages>

October 9, 2014

AddedReservations

^{Multiple Rate Plans Reservation}

Reservation with one room type booked, but multiple rate plans/codes contained.

<RoomStays>
	<RoomStay>
		<RoomRates>
			<RoomRate RoomTypeCode="DR" RatePlanCode="RAC" NumberOfUnits="1">
				<Rates>
					<Rate UnitMultiplier="1" RateTimeUnit="Day" EffectiveDate="2013-03-12" ExpireDate="2013-03-14">
						<Total AmountAfterTax="50.00" CurrencyCode="USD"/>
					</Rate>
				</Rates>
			</RoomRate>
			<RoomRate RoomTypeCode="DR" RatePlanCode="RACX" NumberOfUnits="1">
				<Rates>
					<Rate UnitMultiplier="1" RateTimeUnit="Day" EffectiveDate="2013-03-14" ExpireDate="2013-03-15">
						<Total AmountAfterTax="40.00" CurrencyCode="USD"/>
					</Rate>
				</Rates>
			</RoomRate>
		</RoomRates>
		<GuestCounts>
			<GuestCount AgeQualifyingCode="10" Count="1"/>
		</GuestCounts>
		<TimeSpan Start="2013-03-12" End="2013-03-15"/>
		<Total AmountAfterTax="90.00" CurrencyCode="USD"/>
		<BasicPropertyInfo HotelCode="10107"/>
	</RoomStay>
</RoomStays>

July 9, 2014

AddedReservations

^{ResGuest / Age}

If the guest is a child, the following addition may be sent:

<ResGuest ResGuestRPH="1" ArrivalTime="10:30:00" Age="8">

May 27, 2014

AddedRestrictions

^{Service Inventory Code}

The identifier code for the service as given by the source booking channel will be provided here: @ServiceInventoryCode.

<Services>
	<Service ServiceInventoryCode="EXTRA_BED" Inclusive="true" ServiceRPH="1" Quantity="2" ID="12345" ID_Context="CHANNEL" Type="18">
		<Price>
			<Base AmountBeforeTax="10.00" AmountAfterTax="11.00" CurrencyCode="USD">
				<Taxes Amount="1.00">
					<Tax Code="19" Percent="10" Amount="1.00">
						<TaxDescription>
							<Text>GST 10 percent</Text>
						</TaxDescription>
					</Tax>
				</Taxes>
			</Base>
			<Total AmountBeforeTax="100.00" AmountAfterTax="110.00" CurrencyCode="USD">
				<Taxes Amount="10.00">
					<Tax Code="19" Percent="10" Amount="10.00">
						<TaxDescription>
							<Text>GST 10 percent</Text>
						</TaxDescription>
					</Tax>
				</Taxes>
			</Total>
			<RateDescription>
				<Text>Extra person charge $10.00 for cot</Text>
			</RateDescription>
		</Price>
		<ServiceDetails>
			<TimeSpan End="2013-03-15" Start="2013-03-11"/>
		</ServiceDetails>
	</Service>
</Services>

May 15, 2014

AddedReservations

^{Services / Price / Base}

Added the amount per unit for extra extra charge as provided by the hotel.

<Services>
	<Service ServiceInventoryCode="EXTRA_BED" Inclusive="true" ServiceRPH="1" Quantity="2" ID="12345" ID_Context="CHANNEL" Type="18">
		<Price>
			<Base AmountBeforeTax="10.00" AmountAfterTax="11.00" CurrencyCode="USD">
				<Taxes Amount="1.00">
					<Tax Code="19" Percent="10" Amount="1.00">
						<TaxDescription>
							<Text>GST 10 percent</Text>
						</TaxDescription>
					</Tax>
				</Taxes>
			</Base>
			<Total AmountBeforeTax="100.00" AmountAfterTax="110.00" CurrencyCode="USD">
				<Taxes Amount="10.00">
					<Tax Code="19" Percent="10" Amount="10.00">
						<TaxDescription>
							<Text>GST 10 percent</Text>
						</TaxDescription>
					</Tax>
				</Taxes>
			</Total>
			<RateDescription>
				<Text>Extra person charge $10.00 for cot</Text>
			</RateDescription>
		</Price>
		<ServiceDetails>
			<TimeSpan End="2013-03-15" Start="2013-03-11"/>
		</ServiceDetails>
	</Service>
</Services>

March 30, 2014

ModifiedReservations

^{CustLoyalty replaces Memberships}

The Memberships node in HotelReservation / ResGlobalInfo is removed and is replaced by CustLoyalty node under Profiles / ProfileInfo / Profile / Customer.

<Profiles>
	<ProfileInfo>
		<UniqueID Type="16" ID="12345" ID_Context="CHANNEL"/>
		<Profile ProfileType="1">
			<Customer>
				<CustLoyalty MembershipID="1234567890" ProgramID="FrequentFlyer" ExpiryDate="2017-03-31"/>
			</Customer>
		</Profile>
	</ProfileInfo>
</Profiles>

2013

June 10, 2014

AddedReservations

^{Secondary Point Of Sale Company Code}

Attribute 'Code' added to the CompanyName node for secondary channels. This will be relayed as provided from the source booking engine.

<POS>
    <Source>
        <RequestorID Type="22" ID="SITEMINDER"/>
        <BookingChannel Primary="true" Type="7">
            <CompanyName Code="ABC">Booking Channel</CompanyName>
        </BookingChannel>
    </Source>
    <Source>
        <BookingChannel Primary="false" Type="7">
            <CompanyName Code="ABCD">Booking Channel Affilate</CompanyName>
        </BookingChannel>
    </Source>
</POS>

June 10, 2014

AddedReservations

^{Market Code for RoomStay}

Attribute MarketCode to be added to the RoomStay node. This will be relayed as provided by the source booking engine.

<RoomStay MarketCode="Corporate">
</RoomStay>

June 10, 2014

AddedReservations

^{Comments for ResGlobalInfo}

Comments node to be added to the ResGlobalInfo node. This will be relayed as provided by the source booking engine.

<ResGlobalInfo>
	<Comments>
		<Comment>
			<Text>will be arriving after 6 pm</Text>
		</Comment>
	</Comments>
</ResGlobalInfo>

Last updated 1 month ago

Was this helpful?

Good afternoon

hashtag2026

hashtagRates: SM -> PMS

hashtagRestrictions: SM -> PMS

hashtagRoom and Rates: PMS -> SM

hashtagReservation Upload

hashtag2025

hashtagGuest Communication Flags

hashtagOccupancy Based Pricing

hashtag2024

hashtagRooms and Rates: SM -> PMS

hashtagNon-Card Based Transactions

hashtagReservation Import

hashtag2022

hashtagPayment Transaction Record

hashtagLocal Card (LC)

hashtag2021

hashtagProfile / Customer / Document

hashtag2019

hashtagStrong Customer Authentication (SCA)

hashtag2015

hashtagSetting Maximum Stay

hashtagResGlobalInfo / BasicPropertyInfo / HotelCode

hashtagResGuest / PrimaryIndicator

hashtagGuarantee / MaskedCardNumber

hashtagSupport Percent for DepositPayments

hashtag2014

hashtagSetting Rates

hashtagMultiple Rate Plans Reservation

hashtagResGuest / Age

hashtagService Inventory Code

hashtagServices / Price / Base

hashtagCustLoyalty replaces Memberships

hashtag2013

hashtagSecondary Point Of Sale Company Code

hashtagMarket Code for RoomStay

hashtagComments for ResGlobalInfo

2026

^{Rates: SM -> PMS}

^{Restrictions: SM -> PMS}

^{Room and Rates: PMS -> SM}

^{Reservation Upload}

2025

^{Guest Communication Flags}

^{Occupancy Based Pricing}

2024

^{Rooms and Rates: SM -> PMS}

^{Non-Card Based Transactions}

^{Reservation Import}

2022

^{Payment Transaction Record}

^{Local Card (LC)}

2021

^{Profile / Customer / Document}

2019

^{Strong Customer Authentication (SCA)}

2015

^{Setting Maximum Stay}

^{ResGlobalInfo / BasicPropertyInfo / HotelCode}

^{ResGuest / PrimaryIndicator}

^{Guarantee / MaskedCardNumber}

^{Support Percent for DepositPayments}

2014

^{Setting Rates}

^{Multiple Rate Plans Reservation}

^{ResGuest / Age}

^{Service Inventory Code}

^{Services / Price / Base}

^{CustLoyalty replaces Memberships}

2013

^{Secondary Point Of Sale Company Code}

^{Market Code for RoomStay}

^{Comments for ResGlobalInfo}