Glossary
Last updated
Last updated
Availability
The number of rooms that are open for booking on specific dates.
Booking Channel
A platform or service where reservations can be made (e.g., OTAs, direct websites).
Close to Arrival (CTA)
A restriction where no check-ins are allowed on a specific day, preventing bookings for that date.
Close to Departure (CTD)
A restriction where no check-outs are allowed on a specific day, preventing bookings for that date.
Direct Booking
SiteMinder's booking engine.
Extra Adult Rate
The additional charge applied for each adult exceeding the included occupancy.
Extra Child Rate
The additional charge applied for each child exceeding the included occupancy.
Gross Amount
The total amount, including all taxes, fees, and commissions. It represents the full cost before any deductions.
Included Occupancy
The number of guests that can stay in a room without extra charges.
Inclusions
Additional text information provided with the room rate.
Inventory
The total number of available rooms for booking at a property.
Maximum Occupancy
The highest number of guests allowed to stay in a room.
Maximum Stay on Arrival
The maximum number of consecutive nights allowed when a guest checks in on a specific date.
Maximum Stay Through
The maximum number of consecutive nights allowed during a stay that includes a specified date.
Minimum Stay on Arrival
The minimum number of consecutive nights required when a guest checks in on a specific date.
Minimum Stay Through
The minimum number of consecutive nights required during a stay that includes a specified date.
Net Amount
The amount excluding taxes, fees, and commissions. It is the final amount received after all deductions.
Occupancy Based Pricing (OBP)
A pricing model where room rates vary based on the number of guests staying.
Per Day Pricing (PDP)
A pricing model where room rates are set for each day individually.
Platform
SiteMinder's cloud-based system that connects hotels with booking channels, PMS, RMS, and apps to manage availability, restrictions, rates, and reservations in real time.
Rate
The cost charged for a room over a specific period.
Rate Plan
A specific pricing structure that includes rules for how room rates are applied (e.g., refundable, non-refundable).
RequestorID
A unique identifier created by SiteMinder to identify the partner (e.g., PMS code, channel code).
Restrictions
Conditions or limitations placed on room bookings (e.g., minimum stays, stop sell).
Room Rate
The combination of a Room Type and a Rate Plan, creating a specific pricing structure for a stay.
Room Type
A category of rooms with similar characteristics (e.g., single, double, suite).
Single Guest Discount
A reduced rate applied to a room when only one guest occupies it.
Stop Sell
A restriction preventing any new bookings for a room on certain dates.
Strong Customer Authentication (SCA)
A European regulation requiring two-factor authentication to verify a customer's identity during online payments for added security.
Three Domain Security (3DS)
A protocol that adds an extra layer of security to online card payments by requiring cardholder authentication.
Update Period
Is the maximum number of days that SiteMinder sends updates to connected booking channels.
Virtual Credit Cards (VCC)
Temporary, one-time-use credit card details provided for secure payments.