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API Reference

The SiteConnect API suite synchronizes the SiteMinder Platform with your booking channel for distribution and reservation management.

All functionalities marked with a red asterisk ( * ) are mandatory. The others are strongly recommended.

Rooms and Rates

SOAP/XML - Retrieve room type and rate plan configurations from your booking channel to map room rate configuration with the SiteMinder Platform.

Documentation: View API Specification →

Must be completed first, as it required for all other components.

Availability and Restrictions

SOAP/XML - Sync room inventory and booking restrictions from SiteMinder Platform to your booking channel.

Supported Updates:

  • Availability *

  • Stop Sell *

  • Minimum Stay on Arrival

  • Maximum Stay on Arrival

  • Minimum Stay Through

  • Maximum Stay Through

  • Close to Arrival (CTA)

  • Close to Departure (CTD)

Documentation: View API Specification →

SiteMinder will send the Availability and Restrictions message first. Only after this message has received a successful response from the booking channel, the Rates message will be sent.

Rates

SOAP/XML - Sync pricing from SiteMinder Platform to your booking channel.

Supported Pricing Models:

  • Per Day Pricing (PDP) - if your booking channel stores one rate per room per night

  • Occupancy Based Pricing (OBP) - if your booking channel stores different rates for different guest counts

Documentation: View API Specification →

Certify either PDP or OBP, choosing based on your booking channel pricing structure.

Reservations

SOAP/XML - Push reservations messages to SiteMinder Platform in real-time.

Supported Messages:

  • Reservation (Initial Delivery) *

  • Reservation Multi-Rooms

  • Reservation Modifications

  • Reservation Cancellations

Documentation: View API Specification →

Reservation Notification Emails: SiteMinder can optionally send reservation notification emails to hotels based on key data provided in the OTA_HotelResNotifRQ. If your channel cannot send reservation emails directly to hotels, notify the Integration Analyst during the SiteMinder development process. This feature is not enabled by default and must be requested for activation.

Rooms and Rates
Availability and Restrictions
Rates
Reservations

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