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Getting Started

Get started with the SiteConnect API and begin your integration with SiteMinder.

Test Environment

Each booking channel connecting to the SiteMinder platform via SiteConnect API will be provided with an interactive test account to establish a basic connection.

  • The booking channel will provide endpoint, username, and password, allowing SiteMinder to retrieve rooms and rates, and to send availability, restrictions, and rate updates.

  • SiteMinder will provide endpoint, username, password, and RequestorID (channel code) to connect to the reservation service.

  • The booking channel will provide a HotelCode for the test hotel.

Test Extranet

The connecting booking channel will get access to a test hotel on the SiteMinder Platform to retrieve the rooms and rates, and to push availability, restrictions and rates updates to their system. The platform will also show the reservations created and received from the booking channel.

Test Web Service

We provide multiple WSDL variations to accommodate different technology stacks:

For .NET clients, we recommend using the inlined WSDL, as the standard version may cause issues with .NET proxy generators (e.g., wsdl.exe or svcutil.exe) due to OTA specifications.

Your First API

The Rooms and Rates is the first step in your SiteMinder integration. You will need to build an endpoint to connect to our Rooms and Rates service before completing the technical information form. This allows SiteMinder to request room types and rate plans from your system for testing. Once this step is completed, we'll create a test account for you to access the SiteMinder platform.

Postman Collection

To assist you in testing the SiteConnect API, we've prepared Postman collections and environment for you. Follow the steps below to begin your testing process with Rooms and Rates:

Step 1 - Access our Postman workspace: https://www.postman.com/siteminder-apis/channels/overview

Step 2 - Fork all SiteConnect available collections to your Postman account. For Rooms and Rates, use the SiteConnect - Rooms and Rates collection.

Step 3 - Fork the SiteConnect environment to your Postman account.

Step 4 - Update the environment with your specific details (HotelCode, RRurl, RRusername, RRpassword).

Step 5 - Test required responses:

  • Success response providing two room types, each with two rate plans.

  • Error response for Invalid Username and/or Password

  • Error response for Hotel not found for HotelCode=XXXXX

For more details on using Postman, see the articles Fork collections, environments, and flows and Run API tests manually.

SiteMinder provides a test account for use during the active development phase. This account is intended solely for development purposes and should not be used for ongoing testing or demonstrations. Access to the test account will be disabled upon completion of the SiteMinder certification.

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