Integration Process

The process to successfully connect with the SiteMinder ecosystem.

The following phases outline the general steps for integrating with SiteMinder APIs. While specific details may vary based on the API, these phases provide a comprehensive overview of the process.

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Phase 1 - Initiation

During this phase, API details and documentation are provided, and necessary information is collected to commence the integration. A test account is set up for your development team to begin working in a controlled environment.

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Phase 2 - Development

Access to the test account and essential resources, such as API documentation and support materials, is granted. The development team can begin coding and testing the integration in the designated test environment, ensuring compatibility with SiteMinder’s platform.

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Phase 3 - Certification

After development, the integration enters the certification phase, which involves executing test scenarios and following a structured test plan. This ensures that the integration meets all required standards. Upon successful completion, the integration is officially certified.

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Phase 4 - Production

Following certification, production configuration is finalized, and a pilot phase begins. This involves connecting a hotel or property to the production system to confirm operational readiness. This phase serves as a live operational trial, verifying that the integration functions as expected.

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Phase 5 - Live

After a successful pilot, the connection is officially marked as live within SiteMinder. Internal teams are notified, and the integration becomes fully operational for ongoing use.

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Enhancement

Certified partners seeking to add new functionalities can initiate the Enhancement Process. This involves requesting certification for the additional functionality and, depending on its scope, conducting a pilot phase to validate operational readiness. To proceed, complete the SiteMinder Test Environment Access Form.