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  1. CHANNELS
  2. Introduction

SiteConnect

Last updated 16 hours ago

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SiteConnect is a SiteMinder API that seamlessly connects booking channels with the SiteMinder Distribution Platform. This integration provides access to leading Property Management Systems (PMS), Revenue Management Systems (RMS), and Central Reservation Systems (CRS) through a single connection.

SiteConnect is ideal for booking channels that have a direct contractual relationship with the property. Based on Open Travel Alliance standards, the API enables real-time connectivity, delivering instant updates on rates, availability, and restrictions through a push method, while efficiently processing reservations, modifications, and cancellations.

By integrating via SiteConnect, booking channels minimise manual interventions, prevent booking errors, and significantly enhance their operational efficiency within a broader hospitality ecosystem. This powerful API facilitates distribution across Online Travel Agencies (OTAs), Global Distribution Systems (GDS), booking engines, and wholesalers, ensuring consistently updated inventory to maximise bookings.

Key Benefits

  • Global Reach: Connect to thousands of properties worldwide via the SiteMinder Platform.

  • Real-Time Accuracy: Maintain consistent rate, availability, and restriction parity with direct updates from hotels.

  • Early Visibility: Gain early access to broader room availability..

  • Comprehensive Functionality: Manage rates, availability, restrictions, and booking creation, modifications, and cancellations.

  • Robust & Reliable: 99.95% uptime guarantee and scalable architecture to handle peak booking periods.

  • Performance Optimized: Regular monitoring and performance tuning ensures speed and reliability.

  • Secure by Design: End-to-end encryption, regular security audits, and full compliance with industry data protection standards including ISO 27001.

What Our Partners Say About the SiteConnect API

“We have had the pleasure of using SiteMinder’s SiteConnect API for the past few years, and the experience has been seamless from integration to ongoing operations. The system is stable, with minimal connectivity issues, and onboarding new properties is quick and straightforward.” — Klook

Developer Guide
API Reference
Testing and Certification