Testing and Certification

This guide serves as both a testing checklist and a self-certification tool to help you verify that all required capabilities for integration have been thoroughly tested. You can use this guide independently for testing purposes, and once you’ve completed development and are confident in the results, the Partner Integrations team will review your readiness. Upon approval, we will prepare your account and confirm when you can proceed with the formal certification process.

Instructions

To use this guide, ensure that you have access to our test Platform, and that we have configured your booking channel’s endpoint to retrieve room rates and receive updates. Additionally, you must have access to our reservation endpoint to send reservation messages to us.

This guide provides a series of scenarios to test all available SiteConnect API capabilities. Only Availability, Stop Sell, Rates, and Reservation (Initial Delivery) are mandatory; the other capabilities are strongly recommended. If you do not support any of these optional capabilities, skip it and proceed to the next test scenario.

Once you have completed all test scenarios, you will be asked to fill out a form providing all necessary information to finalize the certification.

Initial Setup

For certification purposes we have created two basic room types and two basic rate plans that are ready to be mapped to your booking channel. Please create in your system the same room rates combination to start the certification.

Test Scenarios

1. Retrieve Rooms and Rates

A request is sent to your system each time you access the Room Rates Mapping section of your booking channel in your test Platform. You can trigger a new request by clicking the refresh arrow.

• Ensure that your system provides a Success response, displaying all available rooms and rates from your end.

• Confirm that channel room rate names are accurate (e.g., Channel Room A - Channel Rate 1).

• Complete the mapping of the four rate plans created for certification, adding Occupancy Details, Extra / Discounts and Channel Inclusions if supported.

• Optional: Test Additional Details, including NO_RATES, NO_AVAILABILITY, and NO_UPDATES.

Unmapped

Map a PDP Rate

Map an OBP Rate

Mapping Completed

2. Bulk Data Update

Using the Bulk Update tool, set up Availability, Restrictions, and Rates for the update period configured for your booking channel (e.g., 750 days). These changes will push Availability, Restrictions, and Rates updates to your system, and we expect successful responses. See some examples below:

Initial Inventory

Setting Availability

Setting Rates

Setting Stop Sell

- Availability

Set availability for both room types starting from today for the update period supported by your booking channel (e.g., 750 days).

- Rates

Set rates for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

- Stop Sell

Set stop sell for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

- Close to Arrival (CTA)

Set close to arrival for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

- Close to Departure (CTD)

Set close to departure for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

- Minimum Stay

Set minimum stay for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

- Maximum Stay

Set maximum stay for all four room rates starting from today, covering the update period supported by your booking channel (e.g., 750 days).

Availability

Rates

Stop Sell

CTA

CTD

Min. Stay

Max. Stay

4. Targeted Data Update

This scenario tests updates where only specific data points, like a single rate change or availability adjustment, are sent for a short period, verifying the system’s ability to handle minimal data updates efficiently and accurately.

To complete this scenario, first select any future month within the next year. Then, for each specified day in the table (e.g., Day 1, Day 2, Day 5), apply the changes using the corresponding dates within that chosen month. For example, if you select March, use March 1 for Day 1, March 2 for Day 2, and March 5 for Day 5.

- Availability

Set availability for the following room type and date.

- Restrictions

Set restrictions for the following room rates and dates.

- Rates

Set rates for the following room rates and dates.

If your booking channel supports Occupancy Details, Extra / Discounts and Channel Inclusions, ensure that the received rate data is processed accordingly. Below are the expected outcomes for both pricing models: Per Day Pricing and Occupancy Based Pricing using the rate update for the Room A - Rate 2 on the Day 18 for 300 as an example:

Per Day Pricing

Rate Update XML

Values

Copy

<OTA_HotelRateAmountNotifRQ
	xmlns="http://www.opentravel.org/OTA/2003/05" EchoToken="ed8835ff-6198-4f38-b589-3058397f677c" TimeStamp="2024-07-06T15:27:41+00:00" Version="1.0">
	<RateAmountMessages HotelCode="HOTELCODE">
		<RateAmountMessage>
			<StatusApplicationControl End="2025-03-18" InvTypeCode="ROOMA" RatePlanCode="RATE2" Start="2025-03-18"/>
			<Rates>
				<Rate>
					<BaseByGuestAmts>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="250.00" CurrencyCode="EUR" NumberOfGuests="1"/>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="300.00" CurrencyCode="EUR" NumberOfGuests="2"/>
					</BaseByGuestAmts>
					<AdditionalGuestAmounts>
						<AdditionalGuestAmount AgeQualifyingCode="10" Amount="100" CurrencyCode="EUR"/>
						<AdditionalGuestAmount AgeQualifyingCode="8" Amount="50" CurrencyCode="EUR"/>
					</AdditionalGuestAmounts>
					<RateDescription>
						<Text>Contemporary Apartment with private balcony or courtyard. Large living and dining area with fully equipped kitchen. Features a separate bedroom and bathroom and laundry facilities.</Text>
					</RateDescription>
				</Rate>
			</Rates>
		</RateAmountMessage>
	</RateAmountMessages>
</OTA_HotelRateAmountNotifRQ>

Rate for 1 adult

250

Rate for 2 adults

300

Rate for 3 adults

400

Rate for 4 adults

500

Rate for 5 adults

600

Extra Child Rate

50

Inclusions

Contemporary Apartment with private balcony or courtyard. Large living and dining area with fully equipped kitchen. Features a separate bedroom and bathroom and laundry facilities.

Occupancy Based Pricing

Rate Update XML

Values

Copy

<OTA_HotelRateAmountNotifRQ
	xmlns="http://www.opentravel.org/OTA/2003/05" EchoToken="ed8835ff-6198-4f38-b589-3058397f677c" TimeStamp="2024-07-06T15:27:41+00:00" Version="1.0">
	<RateAmountMessages HotelCode="HOTELCODE">
		<RateAmountMessage>
			<StatusApplicationControl End="2025-03-18" InvTypeCode="ROOMA" RatePlanCode="RATE2" Start="2025-03-18"/>
			<Rates>
				<Rate>
					<BaseByGuestAmts>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="250.00" CurrencyCode="EUR" NumberOfGuests="1"/>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="300.00" CurrencyCode="EUR" NumberOfGuests="2"/>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="400.00" CurrencyCode="EUR" NumberOfGuests="3"/>
						<BaseByGuestAmt AgeQualifyingCode="10" AmountAfterTax="500.00" CurrencyCode="EUR" NumberOfGuests="4"/>
					</BaseByGuestAmts>
					<AdditionalGuestAmounts>
						<AdditionalGuestAmount AgeQualifyingCode="8" Amount="50" CurrencyCode="EUR"/>
					</AdditionalGuestAmounts>
					<RateDescription>
						<Text>Contemporary Apartment with private balcony or courtyard. Large living and dining area with fully equipped kitchen. Features a separate bedroom and bathroom and laundry facilities.</Text>
					</RateDescription>
				</Rate>
			</Rates>
		</RateAmountMessage>
	</RateAmountMessages>
</OTA_HotelRateAmountNotifRQ>

Rate for 1 adult

250

Rate for 2 adults

300

Rate for 3 adults

400

Rate for 4 adults

500

Rate for 5 adults

Maximum Occupancy is 4

Extra Child Rate

50

Inclusions

Contemporary Apartment with private balcony or courtyard. Large living and dining area with fully equipped kitchen. Features a separate bedroom and bathroom and laundry facilities.

5. Reservations

Based on the data pushed to your booking channel during the Bulk Data Update and Targeted Data Update, you are required to complete the following test scenarios. All successfully created bookings must contain the maximum amount of data your booking channel can handle, including guest and customer details, services, guarantee and deposit information, credit card or virtual credit card information, and more. Any data not received will be deemed as not supported by your booking channel.

Refer to the Reservations section for further details.

- Booking Limit and Restrictions

This scenario tests your system’s ability to prevent bookings that don’t meet availability or restriction criteria, verifying that it accurately enforces rules to block reservations when availability or restrictions don’t permit them.

- Daily Rates

This scenario tests your system’s ability to provide a rate breakdown within the RoomRates element. Create the following test reservations:

- Multi Room

This scenario tests your system’s ability to provide reservations with two or more rooms for the same date range and/or consecutive days within the RoomStays element. Create the following test reservations:

- Modifications

Modify the following test reservations.

- Cancellations

Cancel the following test reservations.

6. Error Handling

To assist you in testing the Error Handling, use the Postman collection SiteConnect - Error Handling. Follow the steps below to begin your testing process.

Step 1 - If you haven't already, fork the relevant collection from https://www.postman.com/siteminder-apis/channels/overview

Step 2 - Update the SiteConnect environment with your specific details.

Step 3 - Select Run Collection.

Step 4 - Choose the scenarios you need to run based on whether you’re testing PDP or OBP. Also, set a Delay of 2000 ms, enable Persist responses for a session, and then select Run SiteConnect - Error Handling.

Step 5 - After running the collection, a summary will display showing which scenarios passed or failed.

Step 6 - Click View Results to see more details on each individual test, including the Request sent and the Response received.

For more details on using Postman, see the articles Test your API using the Collection Runner.

Final Steps

If you are using this guide as a testing checklist and are now ready to begin certification, please contact the Partner Integrations team to confirm your readiness. If you are already in the certification process, complete the form provided via email, ensuring that all required information is accurately included for final review.