FAQ

General

What is the channel code for Channels Plus?

The Channel code for Channels Plus is CHP. In the reservation that is passed to the property, Channels Plus will be the primary channel on the reservation and the channel that generated the reservation will be the Affiliate channel. This information is also passed to the property in the Reservation XML.

How properties setup and manage Channels Plus?

https://help-platform.siteminder.com/en/articles/9036636-set-up-and-manage-channels-plus

Channels Plus FAQ for properties

https://help-platform.siteminder.com/en/articles/8952536-channels-plus-frequently-asked-questions

Channel API

What should be the currency of the VCC?

The Virtual Credit Card (VCC) must match the currency of the booking. For example, if the booking currency is EUR, the VCC must also be in EUR.

What is freeCancellationUntilDays?

freeCancellationUntilDays specifies the number of days before check-in that a guest can cancel their booking without incurring a penalty.

For example, if the value is set to 10, the guest can cancel for free until 10 days prior to check-in. Any cancellations made after this period will incur a penalty of 100% of the booking amount.