API Reference

The pmsXchange API suite synchronizes Property Management Systems with SiteMinder for channel distribution and reservation management.

All functionalities marked with a red asterisk ( * ) are mandatory. The others are strongly recommended.

Rooms and Rates

REST/JSON - Retrieve room type and rate plan mappings to align your PMS inventory with SiteMinder's channel distribution configuration.

Supported Endpoint:

• GET Room Rates *

Documentation: View API Specification →

Must be completed first, as it required for all other components.

Availability and Restrictions

SOAP/XML - Sync room inventory and booking restrictions from your PMS to SiteMinder for channel distribution.

Supported Updates:

• Availability *

• Stop Sell

• Minimum Length of Stay (MinLOS)

• Maximum Length of Stay (MaxLOS)

• Close to Arrival (CTA)

• Close to Departure (CTD)

Documentation: View API Specification →

Rates

SOAP/XML - Sync pricing from your PMS to SiteMinder for channel distribution.

Supported Pricing Models:

• Per Day Pricing (PDP) - if your PMS stores one rate per room per night

• Occupancy Based Pricing (OBP) - if your PMS stores different rates for different guest counts

Documentation: View API Specification →

Certify either PDP or OBP, choosing based on your PMS pricing structure.

Reservations PUSH

SOAP/XML - Receive reservations from SiteMinder directly to your PMS in real-time.

Supported Messages:

• Reservation (Initial Delivery) *

• Reservation Multi-Rooms *

• Reservation Modifications

• Reservation Cancellations

Documentation: View API Specification →

Certify either Reservations PUSH (recommended) or Reservations PULL.

Reservations PULL

SOAP/XML - Retrieve reservations from SiteMinder by polling at regular 2-5 minute intervals.

Supported Messages:

• Reservation (Initial Delivery) *

• Reservation Multi-Rooms *

• Reservation Modifications

• Reservation Cancellations

Documentation: View API Specification →

Certify either Reservations PUSH (recommended) or Reservations PULL.

Reservations Upload

SOAP/XML - Sync PMS reservations back to SiteMinder Platform.

Supported Messages:

• Walk-in Reservations *

• Direct Booking Channel Reservations *

• CRS/GDS/Wholesaler Reservations *

• SiteMinder Modification/Cancellation *

Documentation: View API Specification →

It is a prerequisite to certify Reservations PUSH or Reservations PULL to access Reservation Upload.

Reservations Import

REST/JSON - Bulk import all active reservations during initial PMS integration setup.

Supported Endpoint:

• GET Reservation Import

Documentation: View API Specification →

It is a prerequisite to certify Reservations Upload to access Reservation Import.

Payment Transaction Record

SOAP/XML - Retrieve payment transaction data from SiteMinder to your PMS.

Supported Transaction Types:

• Reserve

• Charge *

• Refund *

Documentation: View API Specification →

It is a prerequisite to certify Reservations PUSH or Reservations PULL to access Payment Transaction Record.

Credit Card Tokenization

SOAP/XML - Securely handle credit card data through certified third-party proxy providers for PCI compliance.

Supported Method:

• Push

• Pull

Documentation: View API Specification →

As a PMS it is a prerequisite to certify Reservations PUSH or Reservations PULL to access Credit Card Tokenization.