FAQ

Find answers to frequently asked questions about the Direct Booking API.

Who is the Direct Booking API available to?

The Direct Booking API is available to groups using Multi-Property with the SiteMinder Platform.

Groups on the classic version of SiteMinder Channel Manager cannot access this API.

How do I Generate my API Access Key?

How to generate your API key

1. Go to Multi-Property > Direct Booking > API as an Admin user.

2. Click Generate Key.

3. Copy and save your API key securely.

If the screen is greyed out, you don't have the correct privileges (must be an Admin user). Ask a user with User management access to update your user permissions, or have an admin complete this task.

Your system will look like the above if the API key has been issued.

How to I Generate my API Access Key

How do I Revoke an API Key?

If your original access key has been compromised, you can revoke the API access key.

How to revoke your API key

1. Go to Direct Booking > API as an Admin user

2. Click View Key to display the hashed key

3. Click Revoke Access

Note:

• You'll need to manually generate a new key after revoking one

• The Hide Key and Revoke Access buttons appear after clicking View Key

• API keys are hashed/hidden by default for security

• There's no expiry on access key

How to Revoke an API Key