Reservations Import
Last updated
Was this helpful?
Last updated
Was this helpful?
Important Considerations for the Reservation Import Process:
Reservations will be delivered to the PMS using the normal reservation delivery method.
The hotel will receive standard email reservation notifications if a reservation fails to deliver during the import.
Only active reservations and modifications are included in the import; cancellations are ignored. Active reservations are defined as future reservations that have not checked in yet.
The import duration depends on several factors, such as the total number of reservations to process and the volume of ‘live’ reservations at the hotel.
The import may create duplicate entries in the hotel's PMS if some reservations have already been manually entered. It is not possible to exclude specific reservations from the import.
Currently, there is no direct way to confirm when the import has completed. A return to the normal frequency of ‘live’ reservation deliveries typically indicates that the import has finished.
Usage Note: This function is intended for use when a hotel integrates with a new PMS. It should not be used to re-deliver reservations that may have failed due to an outage or other issues.
Triggers the import active reservations job for requested hotel.
pmsCode used to identify the pmsx partner
hotelCode used to identify the hotelier
traceToken is logged with every log messages for this request
No content
The REST components of the pmsXchange API only support PMS-level authentication, which means using the same credentials across all properties. If you’re currently using hotel-level authentication (credentials per property), we recommend switching to PMS-level to ensure compatibility with the REST endpoints.