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Reservations Import

It is a prerequisite to develop to the SiteMinder Reservations Upload API to gain access to the Reservation Import API. To discuss further, please reach out to our Ecosystems team via [email protected].

Important Considerations for the Reservation Import Process:

  • Reservations will be delivered to the PMS using the normal reservation delivery method.

  • The hotel will receive standard email reservation notifications if a reservation fails to deliver during the import.

  • Only active reservations and modifications are included in the import; cancellations are ignored. Active reservations are defined as future reservations that have not checked in yet.

  • The import duration depends on several factors, such as the total number of reservations to process and the volume of ‘live’ reservations at the hotel.

  • The import may create duplicate entries in the hotel's PMS if some reservations have already been manually entered. It is not possible to exclude specific reservations from the import.

  • Currently, there is no direct way to confirm when the import has completed. A return to the normal frequency of ‘live’ reservation deliveries typically indicates that the import has finished.

Usage Note: This function is intended for use when a hotel integrates with a new PMS. It should not be used to re-deliver reservations that may have failed due to an outage or other issues.

The REST components of the pmsXchange API only support PMS-level authentication, which means using the same credentials across all properties. If you’re currently using hotel-level authentication (credentials per property), we recommend switching to PMS-level to ensure compatibility with the REST endpoints.

post

Triggers the import active reservations job for requested hotel.

Authorizations
Path parameters
pmsCodestring · min: 1 · max: 255Required

pmsCode used to identify the pmsx partner

hotelCodestring · min: 1 · max: 255Required

hotelCode used to identify the hotelier

Header parameters
X-SM-TRACE-TOKENstringRequired

traceToken is logged with every log messages for this request

Responses
202
Accepted for reservation import
post
POST /core-api/pmses/{pmsCode}/hotels/{hotelCode}/reservation-import HTTP/1.1
Host: tpi-pmsx.preprod.siteminderlabs.com
Authorization: Basic username:password
X-SM-TRACE-TOKEN: text
Accept: */*

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